Welcome to DrByVR ("we", "our", or "us"). DrByVR is a virtual reality platform designed to support healthcare professionals in conducting guided exposure therapy sessions for patients with phobias.

This Privacy Policy explains how information may be handled when using the DrByVR VR application and related services (collectively referred to as the "Service").

DrByVR is designed so that patients do not create accounts themselves. Instead, accounts are created and managed by authorized healthcare professionals through a secure management dashboard.

By using the Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

DrByVR is designed to minimize data collection. The VR application itself does not directly collect personal information from users.

2.1 User Identification

To allow patients to access therapy sessions, the system uses a unique User ID created by a healthcare professional through the DrByVR dashboard.

The VR application only uses this User ID to:

• Allow a patient to log in
• Load the therapy sessions assigned to that patient

The VR application does not require users to provide personal details such as email addresses, phone numbers, or names.

2.2 Dashboard Managed Information

Healthcare professionals using the DrByVR dashboard may create and manage patient profiles for therapy purposes. These profiles may include therapy-related information such as:

• Internal patient identifier
• Phobia classification
• Assigned therapy sessions
• Therapy progress information

This information is managed by the healthcare professional or organization responsible for the therapy program.

2.3 Technical and Device Information

Like most digital services, limited technical information may be automatically generated by the system to ensure the service operates correctly. This may include:

• Device type
• Operating system
• Application version
• Session timestamps

This information is used only for system functionality, troubleshooting, and improving service reliability.

3. How Information Is Used

Information handled by DrByVR may be used for the following purposes:

3.1 Service Operation

• Allow patients to access VR therapy sessions
• Load therapy environments assigned by healthcare professionals
• Maintain application functionality

3.2 Platform Improvement

• Improve system stability
• Diagnose technical issues
• Enhance performance of the VR application

3.3 Therapy Management

Healthcare professionals may use dashboard-managed information to:

• Track therapy progress
• Manage exposure therapy programs
• Adjust treatment sessions

DrByVR itself does not provide medical diagnosis.

4. Data Security

We take reasonable technical and organizational measures to protect information handled by the platform.

Security measures may include:

• Secure HTTPS communication
• Encrypted data transmission
• Access control for dashboard users
• Secure server infrastructure

While we strive to protect information, no system connected to the internet can be guaranteed to be completely secure.

5. Data Sharing

DrByVR does not sell user data.

Information may only be shared in the following limited situations:

• With authorized healthcare professionals managing the therapy program
• With trusted infrastructure providers used to operate the service (such as hosting services)
• When required by applicable law or legal process

All service providers are expected to maintain appropriate security and confidentiality standards.

6. Data Retention

Information related to therapy sessions may be retained only for as long as necessary to:

• Provide therapy services
• Maintain system functionality
• Comply with applicable legal or regulatory obligations

When data is no longer required, it may be securely deleted or anonymized.

Retention policies for patient therapy records may also depend on the healthcare provider or organization using the DrByVR platform.

7. User Rights

Users may have certain rights regarding their information depending on applicable laws. These rights may include:

• Requesting access to stored information
• Requesting correction of inaccurate information
• Requesting deletion of stored data

Requests may be made through the healthcare provider managing the therapy session or by contacting DrByVR directly.

8. Data Deletion Requests

Users have the right to request deletion of data associated with their account.

Data deletion requests can be made by:

1. Contacting the healthcare professional or organization that created the user account, or
2. Sending a request to the DrByVR support team.

Deletion requests can be submitted via email at:

infodrbyvr@gmail.com

Please include the following information in your request:

• User ID
• Name of the clinic or healthcare provider (if applicable)
• Description of the deletion request

Verified deletion requests will typically be processed within 30 days.

No fees are charged for submitting a data deletion request.

In certain cases, limited information may be retained if required for legal obligations or healthcare record‑keeping requirements.

9. VR Therapy Disclaimer

DrByVR provides virtual reality simulations intended to support therapeutic exposure exercises.

The application is designed to be used under the supervision of a qualified healthcare professional.

DrByVR does not provide medical diagnosis and should not replace professional medical advice, diagnosis, or treatment.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect improvements to the platform or legal requirements.

When updates occur, the "Last Updated" date at the top of this page will be revised.

Users are encouraged to review this policy periodically.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: infodrbyvr@gmail.com

Company: Websultanate Software Technologies Pvt Ltd

Website: https://websultanate.com/